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What Types of Groups Does Susan Work With?


Susan works with organizations, firms and teams who seek to identify and build on their strengths in order to leverage them for traction on both internal and external initiatives.




Susan provides leadership training, keynote presentations and curriculum design for a wide variety of professional development programs and staff retreats. General topics, which can be customized to meet client needs, include:


  • authentic leadership: being an effective leader by being true to yourself
  • change leadership: making bold moves with confidence
  • leading a well-balanced, integrated life
  • leading with purpose and presence
  • facilitation skills for leaders
  • basic coaching skills for leaders


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Susan believes that a functional team is “greater than the sum of its parts” and can produce powerful results that are not achievable by individual efforts alone. She believes that any motivated organization or group with clear goals can become a functional team. Consulting services include group skills development in:


  • building long-term sustainable teamwork;
  • bringing group agility (responsiveness and proactivity) to the next level;
  • managing meeting time for increased efficiency;
  • expanding communication and conflict management skills; and
  • implementing strategic change.


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“It is a pleasure to work with a consultant who understands that leadership development cannot be reduced to a cookie-cutter approach. Susan worked closely with us to understand our specific program objectives and the unique target audience. She then planned and implemented a custom workshop that hit the nail on the head. The structure was both informative and interactive, and Susan facilitated the day with a dynamite combination of enthusiasm, humor, expertise, and audience rapport. It is no surprise that her portion of our program received the highest evaluations from the participants.”


Sarah Fisher Gardial, Ph.D.

Former Vice Provost

for Faculty Affairs

University of Tennessee at Knoxville

Susan teaching in the Leadership Development Program for faculty and staff at the Univ. of Tennessee, Knoxville, in 2014. (Photo: Shane Colter)